The return policy governs any purchase made through our Gadget87.com retail website. Gadget87 offers a 14 Days Return Policy for defective items from the date of delivery of your order. Returned items must meet the requirements stated below in order for us to accept them:
1. Engraved products are not refundable under any circumstances;
2. Gadget87 will not be responsible for any item(s) lost in the mail;
3. Customers are responsible for return shipping charges. This also applies to defective items;
4. All items returned for refund are subject to a minimum 25% restocking fee (there will not be restocking fee on defective items);
5. All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you;
6. Returned items must be securely packaged, double boxed, customers should not attach any labels to the product’s packaging or the products themselves;
7. Before you return your items, you must contact us to receive a Return Merchandise Authorization Number (RMA). Any returns sent without an RMA number will not be accepted by us. Customers assume all responsibility for the package until it delivered to us. Gadget87 will not be responsible for returned packages if they are lost by the shipping service they have chosen;
8. Please include the following information when returning an item:
a) The RMA number on your invoice. Do not write on the item’s packaging. If so, the package will not be accepted even if it is not defective);
b) A copy of your original invoice with the RMA number (inside the parcel);
c) A note stating the problem if you would like to return the item for replacement or exchange;
9. Shipping fees and insurance are non-refundable. In certain cases, there might be other miscellaneous fees pertaining to your order which are also non-fundable
Gadget87 reserves the right to interpret the above Terms and Conditions in case of any dispute.
** If you have any questions, please contact at firstname.lastname@example.org.